All monthly broadband bills, bandwidth renewals, and add-on subscriptions paid to 5Star Online are final and non-refundable under any circumstances.
Initial connection fees, optical fiber cable charges, and physical installation costs are non-refundable once technical deployment has commenced at your premises.
Subscribers may request connection disconnection at any time. However, unused days in the active billing cycle will not be refunded or prorated.
If you encounter technical issues or have inquiries regarding your account, our support team is here to assist you 24/7.
© All Rights Reserved. Designed by Maestro Solutions Ltd